Delete your data

Last updated 9 August 2026

You can have your Trainastic account and everything associated with it permanently deleted.

How to request it

Email info@trainastic.com from the email address on your account, asking us to delete it. Sending from the account address is how we confirm the request is really yours.

We action requests within 30 days and reply to confirm once it is done.

What gets deleted

• Your account and login credentials
• Your profile: name, experience level, language, and your injury/goal/equipment notes
• Every workout you have saved
• Your entire training history, including ratings and notes
• Your device records
• All of your conversations with the coach, including the workouts they produced

This is irreversible. We keep no backup copy of a deleted account, and there is no way to restore it afterwards.

What we keep

Anonymous technical records of AI requests (sizes, timings and cost) are retained for cost and reliability monitoring. They contain no message content and are not linked to you after deletion.

Deleting only some things

You do not have to delete everything to remove a specific detail. You can ask the coach to drop a note (“forget about my knee”), or edit your profile in the app's Settings. If you would rather we removed something specific, say so in your email.

See also our Privacy Policy for what we store and why.